Welcome to United Cab. These Terms and Conditions govern your use of our website and taxi services. By accessing our website or booking a ride with United Cab, you agree to comply with these terms. If you do not agree with any part of these Terms and Conditions, please do not use our services.
About United Cab
United Cab provides taxi and transportation services within Canada. Our website allows customers to request rides, contact our team, and access information about our services.
Eligibility
By using our services, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You will use our services only for lawful purposes.
Booking a Ride
When booking a taxi, you agree to:
- Provide accurate pickup and destination details.
- Provide a valid phone number or email address when requested.
- Be ready at the scheduled pickup location.
- Notify us promptly if your booking needs to be changed or cancelled.
United Cab reserves the right to refuse or cancel bookings that contain incorrect information or cannot be fulfilled.
Fares and Payments
Ride fares are based on applicable rates, distance, waiting time, tolls, or other applicable charges.
Payment may be made using the methods accepted by United Cab.
All prices are subject to change without prior notice unless otherwise confirmed at the time of booking.
Cancellations
Customers may cancel a booking before the driver arrives.
Late cancellations or repeated no-shows may result in cancellation fees where permitted by law.
United Cab reserves the right to cancel bookings due to circumstances beyond our control, including severe weather, road closures, vehicle issues, or safety concerns.
Passenger Responsibilities
Passengers agree to:
- Treat drivers with respect.
- Follow all applicable laws.
- Wear seat belts where required.
- Avoid damaging the vehicle.
- Avoid behaviour that threatens the safety of the driver or other passengers.
Passengers may be responsible for cleaning or repair costs resulting from damage caused during the ride.
Driver Availability
While we strive to provide timely service, pickup times are estimates and may vary due to:
- Traffic conditions
- Weather
- Road closures
- High booking demand
- Other unforeseen circumstances
United Cab does not guarantee exact arrival or travel times.
Lost Property
If you leave personal belongings in a vehicle, please contact us as soon as possible.
We will make reasonable efforts to help recover lost items but cannot guarantee their return and are not responsible for lost, stolen, or damaged property.
Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Upload harmful software or malicious code.
- Copy, reproduce, or distribute website content without permission.
- Interfere with the operation or security of the website.
Intellectual Property
All content on this website, including text, graphics, logos, images, and branding, is the property of United Cab unless otherwise stated.
No content may be copied, modified, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, United Cab is not liable for:
- Delays caused by traffic or weather.
- Service interruptions beyond our control.
- Indirect or consequential damages.
- Loss of profits, business opportunities, or personal belongings.
Our liability is limited to the maximum extent permitted under applicable Canadian law.
Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Third-Party Services
Our website may include links to third-party websites or services for your convenience.
United Cab is not responsible for the content, security, or privacy practices of third-party websites.
Service Availability
We may modify, suspend, or discontinue any part of our services or website at any time without prior notice.
Changes to These Terms
United Cab may update these Terms and Conditions at any time.
Changes become effective once published on this page. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by the laws of Canada and the applicable provincial laws where our services are provided.
Any disputes arising from these terms shall be subject to the jurisdiction of the appropriate Canadian courts.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us using the contact information available on our website at: https://unitedcab.ca/contact-us/